" Showed how much you care about your customers"

" Just want to say thanks. ( May07)

The bag arrived this morning-exactly as you told me it would, and its gorgeous! I can't tell you how pleased I am. I've given up on this bag a while ago and now I have it ! Great!

And your service was just fabulous. In the first place to recieve a reply to my oh-so-random question showed how much you care about customers. And then you made the effort to find this little gem even when the manufactuer said it doesn't exist. Good job !

Thanks again !
Kristina (Harrow)
"Excellent shopping experience"

Dear Bagcraft, ....(April 07)
Today I have received the items ordered, they are perfect thank you. Can I also say thanks for the excellent shopping experience I have had with your goodselves and rest assured I will pass on with confidence your good name to family, friends and colleagues.

Thanks again
Steve O
(Newark)


" Its been an absolute pleasure to..."


I would just like to say that it has been an absolute pleasure to deal with you and your Company. True customer service is hard to come by these days however, you have restored my faith.

Bruce C
(Tamworth)



Many thanks for your help and advice!
Clare (London)



This morning I have received the bag.
"Everything perfect".
Thank you very much.

EMILIO H
(Madrid)



Just a quick e-mail to say thanks for your help with ensuring that the above order "Arrived in the time that I needed it to".

Julia C
(Chelmsford)



I popped in to the shop the other day and bought a small case for my MP3 player (like an Ipod). I'm very pleased with it so far and just wanted to let you know!

Christopher C (Leigh)


My bag has arrived safely and I'm delighted with it. Many thanks for the
speed and efficiency with which you have dealt with my order. I'll be
passing on your details to all my friends
Best Wishes

Joan C
(Aberdeen)



This is just a quick email to thank you for the very efficient way you sent my "Troop" bags through on the above order. I received them today and I am very pleased with them.

Regards
Adrienne R. ( Manchester)




Thank you so much for the tremendous speed and enthusiasm you dealt with my recent bag injury. The new suitcase arrived today and is great. We really do appreciate your help and advice and I wanted to thank you for that.

All the very best
Craig (Sevenoaks)



Received the bag today. Thanks for all your help - excellent customer service
Alex, ( London)



I wanted to let you know that my beautiful handbag arrived this morning and
that I am absolutely delighted with it.

I have seldom experienced such prompt and excellent service and your range
of quality bags is actually far better than most of other online stores.

Many thanks again. I am so pleased!

Best wishes

Magdalen H (Cambridgeshire)


Hello

Just to let you know that the bag I ordered yesterday afternoon arrived safely this a.m. I am totally delighted and thrilled with your service

Jean F (Oxfordshire)




Many thanks for your prompt and efficient service - my order has just been delivered
Wendy C- Cambridgeshire




Many thanks for so quick delivery :)I've got it today.
I like this bag very much.

Best regards

Anna B
Edinburgh




The bag just arrived in good time as ever. Many thanks again for your help!

Mark ,Gloucestershire




Dear Gary, thank you so much for your help, I have received the replacement Troop bag in time to give as a present for Christmas. I hope that your "lost cargo" eventually turns up!
with good wishes for a prosperous New Year,
Sue ( Bracknell )


(Jan08)

My gorgeous Radley Tea Dance handbag was waiting for me when I arrived at work this morning - a great start to my day!

I would like to thank you for your excellent customer service from when I placed my order via your website through to delivery this morning. I very much appreciated you bringing to my attention the fault on the original handbag you were about to dispatch to me and the way in which you ordered another, honouring the sale price. You were extremely efficient with both emails and phone calls.

I am very impressed with your company and will not hesitate to recommend you to friends and family. I will definitely be shopping with you again.

Nicola L, Bucks



Thank you very much for your speedy service. I am very impressed as well as being pleased with my purchase. I will recommend your websight to my friends.

Mrs Katherine S (DEVON) May 08

Thank you for your excellent service, we collected our suitcases as we
passed through Manchester. Just what we wanted!!

Many Thanks,

David (Manchester) May08


Hi, I just wanted to say what an excellent service you've provided. I ordered my manicure set on Monday & received it today - it's just what I'm after & excellent quality.
Thanks for a speedy, pleasant shopping experience.
Sue ( Leeds ) (June 08)


Hi Gary

Just to thank you very much for the wheelie bags. They have just arrived, so will be dealing with them on Monday.

Thanks
Gillian (Kent)

(June 08)